Making a return or exchange is easy.
Shoes, all shoes must be tried on a carpeted surface until you are certain you are keeping them.
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Colors, we have made every effort to display as accurately as possible the colors of our products that appear.No, min Max Limit 10 1,000.Please help us to help you by supplying as much relevant information as you can.Shoe boxes should also be protected as they are considered part of the product, and your return may not be accepted if the box is damaged.Yes, aTM Cash Withdrawl.Free collection does not apply to items returned from a different country to the original shipping destination or to orders cancelled under the Distance Selling Regulation.The Universal Giift Card is exchangeable into a wide range of brands.Sign the returns pro forma invoice that you received with your order (and fill in the fedex air waybill if applicable).Important information, all items are quality controlled and checked for any faults before they are dispatched to customers.Purchase fee:.95, minimum load: 25, maximum load: 500, maximum balance: 5,000, aTM withdrawl fee:.00, monthly fee:.00.If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability.Please send all items you wish to return from an order in the same shipment to ensure your return is processed as quickly as possible.However, you may return the goods by any secure means.Returns outside these timeframes may be accepted at the discretion of m and may only be refunded as a store credit.The Australian Privacy Principles require us to notify you that: Universal Gift Card Pty Ltd ABN (UGC) may be contacted by: email mail PO Box 177 Balmain NSW win cash back rebates the entity or the person who purchased your card may have given us your name and address.In order detail, select the item(s) to return.However, you may be able to recover these by contacting your local customs bureau directly.This ensures that your return is covered by our free returns policy and reaches us promptly.Once you have received your RMA number, simply send back your item(s) using our free collection service.Reloadable Yes, singleload Yes, can be used online?We prefer that items are returned to us via fedex to ensure that they are protected and insured during transit.
When contacting us please tell us your name, the 16-digit number on your card, and your authentication code, which is usually your date of birth (ddmm only).
Reloadable No, singleload No, can be used online?